Help Center – Everything You Need to Know Before Your Visit

Any Questions?
Maybe You’ll Find Your Answer Here!

Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

Frequently Asked Questions About the Swedish History Museum in Stockholm

1. Where is the Swedish History Museum located in Stockholm?

The Swedish History Museum is located in the Östermalm district of central Stockholm, close to Karlaplan and Djurgården. Address: Narvavägen 13–17, 114 84 Stockholm, Sweden. The museum is easy to reach by public transportation, car, or on foot.

2. What are the opening hours of the Swedish History Museum?

The museum is generally open Tuesday to Sunday from 11:00 AM to 5:00 PM, with extended hours until 8:00 PM on Wednesdays. It is closed on Mondays, except during select holiday periods. Special opening hours apply on public holidays.

3. Is the Swedish History Museum free to enter?

Yes, entry to the permanent exhibitions is free for all visitors. However, special exhibitions, guided tours, and events may require a paid ticket, which can be booked online in advance.

4. How long does it take to visit the Swedish History Museum?

Most visitors spend 2 to 3 hours exploring the museum. If you plan to visit the Viking exhibitions, the Gold Room, and temporary exhibitions in detail, you may want to allow half a day.

5. What are the main highlights of the Swedish History Museum?

The Viking World exhibitions, The Gold Room (Guldrummet) with ancient gold and silver treasures, Medieval artifacts and religious art, and Interactive displays covering over 10,000 years of Swedish history are some of the many highlights of the museum.

6. Is the Swedish History Museum suitable for families and children?

Yes, the museum is family-friendly and offers interactive exhibitions, hands-on activities, and child-focused learning areas. It’s a great attraction for families visiting Stockholm with kids of all ages.

7. Is the Swedish History Museum wheelchair accessible?

Yes, the museum is fully wheelchair accessible, with elevators, ramps, and accessible restrooms available throughout the building. Service animals are also welcome in all public areas.

8. Can you take photos inside the Swedish History Museum?

Yes, photography for personal use is allowed inside the museum. However, flash photography, tripods, and professional equipment are not permitted to help protect the artifacts.

9. How do I get to the Swedish History Museum using public transportation?

The easiest way is by Stockholm Metro (Tunnelbana). Get off at Karlaplan Station (Red Line) and walk about 10 minutes to the museum. Buses and taxis also provide convenient access from different parts of the city.